Common questions

Questions and answers

What candidates ask about the OMVIC certification exam, CPD renewal and DealerPrep, answered from OMVIC's published pages, the Motor Vehicle Dealers Act, 2002 and the regulations under it.

DealerPrep is independent of OMVIC, the Ministry of Public and Business Service Delivery and Georgian College. 75 answers, last reviewed .

Pass mark
80%
Of 60
48
CPD fee
$99
Course window
12 weeks
Lifetime access
$59
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Certification exam 5 questions

The Automotive Certification Course and the exam that closes it.

What's the difference between the OMVIC certification exam and CPD?

The Automotive Certification Course (ACC) is the one-time entry exam, written before you first register with OMVIC. CPD is the recurring renewal requirement, written every year (dealers) or every two years (salespersons) once you are already registered. ACC qualifies you to register; CPD keeps that registration current. Both pass at 80%.

Is the exam open book?

Yes, and only on paper. Georgian College allows the hardcopy student manual and bans the PDF: its rules say you may not "use the electronic PDF version" of the manual, no loose notes are allowed, and no second device sits beside the test computer to read it on. An online sitting does need your smartphone, connected by QR code as a second camera that watches you write, and it runs under Safe Exam Browser, which stops your machine reaching other websites. An in-person sitting allows no electronic devices in the room at all. There is no ctrl+F, so tab the manual before the day.

CPD renewal 4 questions

The renewal requirement every registrant meets from July 2026.

Who has to do CPD?

Every Ontario dealer and salesperson with a registration renewal dated on or after July 1, 2026. Dealers renew every year; salespersons every two years. Full breakdown in the CPD FAQ in full.

What's the passing grade on CPD?

80%. Unlimited retakes are allowed inside the $99 REVS cycle on OMVIC's portal; content review unlocks after a failed attempt. Full breakdown in the CPD FAQ in full.

Does DealerPrep replace the CPD course?

No. CPD runs on OMVIC's portal and only OMVIC can issue you the credential. DealerPrep is study practice for the same underlying material. Full breakdown in the CPD FAQ in full.

Getting registered 21 questions

Sponsorship, the cost, the application, and the course and test before it.

Do I need a dealership to sponsor me before I can get my OMVIC licence?

For registration, yes. The MVDA defines a salesperson as an individual "employed by a motor vehicle dealer to trade in motor vehicles on behalf of the motor vehicle dealer" (MVDA s. 1(1)), and the certificate OMVIC issues names the dealer you are registered to (O. Reg. 333/08 s. 16(1)). OMVIC will not accept an individual application unless the dealer's certificate section is completed, and says the dealer signs it. The course is not sponsored: you register for it, pay for it and write the test alone.

Can I take the course and write the exam before I have a job at a dealership?

Yes. You register for the Automotive Certification Course with Georgian College yourself, and no dealer is involved in the course or the test. OMVIC then gives you two years from passing to apply for registration, and says anyone who waits longer has to retake the course. Passing does not register you: OMVIC states that enrolment "does not automatically register students with OMVIC" and that a separate application is required.

Dealerships say "come back when you have your OMVIC", but OMVIC wants a sponsoring dealer. Which comes first?

Both are true and they do not deadlock. A dealer can offer you a job and sign the certificate of dealer on your OMVIC application, which is the part OMVIC will not accept without. What the dealer cannot do is retain your services as a salesperson until you are registered (MVDA s. 4(3)), and you cannot trade on a dealer's behalf until you are registered to that dealer (s. 4(5)). The order that works is course, test, offer, signed application, registration, then your first deal.

Do I need the certificate before I apply to dealerships?

The Act and the regulation set requirements for registration, not for employment. O. Reg. 333/08 s. 13(1) prescribes what a salesperson registration needs, and the course requirement bites there: it must be done "at the time of the application". OMVIC says separately that an application cannot be approved until the course is complete. Nothing in either instrument speaks to applying for a job, and OMVIC publishes nothing about hiring. The dealer's signature on your OMVIC application is where the two meet.

Will the dealership pay for the course?

Neither OMVIC nor Georgian College publishes any rule about who pays. You register with Georgian College and pay its course fee directly, and OMVIC states that the course fee is not part of the OMVIC registration fee. Nothing in the MVDA or O. Reg. 333/08 obliges a dealer to reimburse it. Reimbursement is therefore an employment term, and the time to settle it in writing is before you register and pay.

What goes in the employment history on the OMVIC application?

OMVIC does not publish the individual salesperson application. It sits inside the online services portal, so no public source describes its fields, and this answer cannot state what the employment history section asks for. What the rules do say: O. Reg. 333/08 s. 9 requires a form "completed in full", the MVDA lets the registrar refuse an applicant who "makes a false statement" in an application, and OMVIC asks to be told of any change to what you filed within five business days. Gaps, EI periods and employers that have closed are still history.

Who counts as an "interested person" on the application?

MVDA s. 6(4) sets the test. Someone is deemed an interested person in respect of you if they are associated with you under s. 1(2), or if, in the registrar's opinion, they have or may have a beneficial interest in your business, exercise or may exercise control over you, or have provided or may have provided financing to your business. That last branch is why money from a relative can bring them in. OMVIC's Business Change Notice guidance says the registrant must make reasonable efforts to identify anyone who may qualify.

What is the BackCheck, and do I also need a criminal record check?

BackCheck is the background-check provider OMVIC has partnered with. You request the report yourself, results go straight to OMVIC within 24 hours, and OMVIC will not accept a report more than six months old. A separate police check is needed in one situation OMVIC names: applicants with adult convictions that have not been pardoned, and whose details they cannot recall, must get a Criminal Record and Judicial Matters Check from local police. OMVIC does not accept a Police Criminal Record Check.

Can I get registered with a criminal record?

A record does not bar you by itself. Under MVDA s. 6(1) the registrar may refuse where past conduct "affords reasonable grounds for belief that the applicant will not carry on business in accordance with law and with integrity and honesty", and s. 8 lets the registrar register on conditions instead. The Licence Appeal Tribunal has gone both ways. Pourtehrani was registered on one year of conditions despite provincial offence convictions under the MVDA. Hritani was refused after a conviction for furnishing false information.

Does a consumer proposal or bankruptcy affect registration?

Neither is an automatic bar. MVDA s. 6(1) turns on whether an applicant can reasonably be expected to be financially responsible in the conduct of business. On bankruptcies OMVIC says applicants must disclose them, will be asked for the statement of affairs and discharge, and that they rarely lead to a refusal or revocation for salespeople. OMVIC's published text does not address consumer proposals on the salesperson side. The dealer-side example is Fine Auto Sales, refused after a 2024 consumer proposal and unpaid HST.

Is there a minimum age to register as a salesperson?

Not one that the regulation sets. O. Reg. 333/08 s. 13 lists the requirements for salesperson registration, and age is not among them. The age rule sits on the dealer side: s. 11(1) requires an individual applying as a motor vehicle dealer to be "at least 18 years of age". OMVIC publishes no age requirement for salespersons either. In practice you need government photo identification for the test and a dealer willing to sign your application.

Can I apply on a work permit, or before permanent residence?

Neither the MVDA nor O. Reg. 333/08 sets a citizenship or residency requirement. OMVIC asks the application for proof of "eligibility to work in Canada" and lists a Canadian birth certificate, a Canadian citizenship card, a permanent resident card or landed immigration papers. A work permit is not among the examples, and OMVIC does not publish whether one satisfies the check. On the dealer side OMVIC's letter of credit policy names a work permit as a risk factor it may weigh. Confirm your status with OMVIC's registration department before paying for the course.

My registration lapsed years ago. Do I start over?

It depends on when you passed the course, not on when the registration lapsed. O. Reg. 333/08 s. 13(1) carries an earlier course pass over only where you completed the course less than two years before the current application and the course has not changed since. OMVIC puts it as a rule about inactivity: anyone seeking re-registration after 24 months of inactivity retakes the course. A refusal or revocation is a different track. MVDA s. 12 makes you wait the prescribed period and bring new evidence or changed circumstances.

How long should I study for the exam?

Georgian College gives you 12 weeks from registration to write and pass, and assigns a grade of zero if you do not write inside that window. Neither Georgian College nor OMVIC publishes study-hours guidance, so that window is the only published figure to plan against. The test is 60 multiple-choice questions in 90 minutes, so knowing where an answer lives in the manual matters as much as remembering it.

How do people prepare the manual for the open-book exam?

Georgian College allows the hardcopy manual, a paper dictionary, and, for an online sitting, the smartphone that serves as the second camera. That makes the manual a lookup tool and your tabs the interface. Tab the definitions, the disclosure list, the rescission triggers and the advertising rules, because that is where exact wording decides an answer. Write the section number on each tab so a question that names a section takes you to the page. Working practice questions first shows which pages you reach for. The free practice sets are built for that.

How hard is the exam?

Harder since January 1, 2026. Georgian College's course page, as it read on May 13, 2026, said the minimum passing grade for the certification test was 80% effective January 1, 2026, and OMVIC's bulletin for grandfathered registrants records the same move away from 75% on the parallel MVDA Key Elements test. The certification test is 60 multiple-choice questions in 90 minutes, and it asks what the MVDA, the Consumer Protection Act and the Sale of Goods Act actually say. The manual is open beside you, which helps only if you can find things in it.

I failed by one question. Can I get the test reviewed or rescored?

Neither OMVIC nor Georgian College publishes a review, rescore or grade-appeal route for the certification test. The published path after a fail is to re-register on a new course registration form and pay the course fee again. The only individual process Georgian names is accommodations, and those have to be arranged with an accessibility advisor before you register for the course. Results come by email from Georgian College around five business days after the test. The OMVIC Project Office there is the number to call if nothing has arrived after that.

Do I have to go through Georgian College?

Effectively yes, through one of two routes. OMVIC says the course is offered by the Automotive Business School of Canada at Georgian College on its behalf, and that passing it is mandatory for anyone who wants to be a registered salesperson or dealer in Ontario. Self-study correspondence is booked with Georgian College. The classroom route runs as an online webinar facilitated by the Used Car Dealers Association, with registrations through UCDA. Carve-outs sit in O. Reg. 333/08 s. 13: two prior-registration carry-overs, and the course condition drops away for an applicant registering only to an outside Ontario dealer.

When can I write the online test, and do I have to book it?

Any time inside the 12 weeks from your course registration, and you start the online test yourself. Georgian College emails a test-portal invitation once you register; you set a password and launch the test when you are ready. An in-person sitting works differently: you call one of the test sites listed in your course package and book an appointment. You pick one route or the other, you get one attempt per course registration, and results arrive by email from Georgian College around five business days after the test.

Opening a dealership 15 questions

Selling without a licence, dealer classes, premises, plates and the Fund.

Is there a limit on how many cars I can sell in Ontario without a licence?

No. The Act sets no number. Section 4(1) says no person shall act as a motor vehicle dealer unless registered, and "trade" in section 1 covers buying, selling, leasing, advertising and negotiating. Section 5 exempts an individual trading a vehicle used primarily for their own or a family member's personal use. O. Reg. 333/08, s. 2(1) lists the other exemptions by class of person, and none of them is a yearly count. Selling outside those exemptions is curbsiding, and the minimum fine on conviction is $5,000. Background in Curbsiders and the Brampton convictions.

Can I sell cars I fixed up myself on Facebook Marketplace?

Only if the sale falls inside an exemption. Section 5 of the MVDA covers an individual trading a vehicle used primarily for personal or family use. Buying vehicles, repairing them and reselling them for profit sits outside that wording, and section 4(1) then requires registration. The platform changes nothing, because "trade" in section 1 includes advertising. Paragraph 7 of O. Reg. 333/08, s. 2(1) makes the same point from the other side: its exemption stops applying to a person in the business of trading in motor vehicles or repairing them. See Curbsiders.

Can I use a friend's dealer licence, plates and auction access to buy and sell cars?

No. A registration belongs to the registrant. Section 6(3) of the MVDA says "A registration is not transferable", and section 4(1) requires the person acting as a dealer to hold their own. Section 4(3) also bars a dealer from retaining an unregistered salesperson. The plates carry their own limit: Reg. 628, s. 13(2) allows a dealer plate only on a vehicle the permit holder owns as inventory. The tribunal revoked a Hamilton dealer's registration for letting an unregistered person sell from his lot; see Car Import Export.

Which dealer class do I need: general, wholesale, exporter or broker?

Section 18(1) of O. Reg. 333/08 establishes 7 classes: general dealer, with a new-and-used and a used-only subclass, broker, wholesaler, exporter, outside Ontario dealer, lease finance dealer and fleet lessor. A general dealer is the only class authorised for all trades in motor vehicles. A wholesaler trades with registered dealers and exempt sellers alone. An exporter buys only for export outside Ontario. A broker arranges a customer's trade without taking possession of the vehicle or handling the money. Registration and dealer classes works through all of them.

Can a wholesale dealer operate from home?

Yes, and the wholesaler and broker classes are the only two that can. Section 28(6) of O. Reg. 333/08 requires every authorized place to be separate from a dwelling, "except in the case of a motor vehicle dealer registered only as a wholesaler or broker". OMVIC's dealership classification change application states the same rule and adds a condition: a wholesaler or broker working from a residence must store records at an alternate address the registrar approves, and a self-storage unit will not be accepted. Section 28(9) still requires compliance with municipal by-laws. See Records and premises.

What is the trust account requirement, and when does a deposit go into it?

Section 58(4) of O. Reg. 333/08 requires a dealer to hold a purchase deposit above $10,000 in trust until the purchase is concluded. Money taken on a consignment sale under section 45(4) goes in as well, and section 58(6) bars anything else from the account. Section 58(3) names it: the "Motor Vehicle Dealers Act, 2002 Trust Account", pooled unless the registrar consents in writing, with the bank agreement filed within 5 days. A dealer registered only as a broker, wholesaler, exporter, outside Ontario dealer, lease finance dealer or fleet lessor is exempt under section 58(1). A dealer registered in one of those classes and also as a general dealer is not.

Do I apply as an individual or a business for a one-person dealership?

Both. OMVIC's how to become a dealer page says a dealer applicant completes the Business Application Form in the online services portal, and that individual applications are required for all officers, directors, owners and partners, the person in charge, signing authorities, and anyone who will trade on behalf of the proposed dealership. A sole proprietor is all of those people, so they file the business application and their own individual application under it. OMVIC also asks every new business applicant for "a detailed business plan".

How do I get dealer plates?

From ServiceOntario, not from OMVIC. Ontario's dealer plate page says the plate goes to "a new or existing motor vehicle dealer licensed under the Motor Vehicle Dealers Act", and a first-time applicant brings the original OMVIC dealer number certificate plus a driver's licence or "two pieces of identification". Reg. 628, s. 13(1) adds that a Dealer permit and plate issue "upon filing satisfactory evidence as to the need for it". Section 13(2) then limits the plate to inventory the permit holder owns. Neither source asks for an industrial unit.

Do I need insurance to get a dealer licence?

A general dealer does. OMVIC's dealership classification change application says a general dealer must provide proof of a Garage Auto Policy (OAP4) with minimum third party liability coverage of $1,000,000 within 14 days of the application being approved. Its premises section lists the same policy as evidence of compliance with the Compulsory Automobile Insurance Act. OMVIC's dealer premises guideline repeats that Act and sets no amount. No insurance requirement appears in the MVDA or in O. Reg. 333/08.

How long does a dealer application take?

OMVIC does not publish a processing time. Its registration pages set out the steps and no service standard. What OMVIC does publish is the order of the review: background checks run first, the premises check comes last, and its dealership classification change application gives an applicant 60 days from the notification of approval to set the dealership up. A general dealer then has 14 days from approval to file proof of garage insurance.

What is the OMVIC fee on my bill of sale?

The transaction fee OMVIC charges a dealer on each retail sale or lease. OMVIC's transaction fees page sets it at $22.00 per vehicle from September 1, 2025, and exempts a sale or lease direct to another registered dealer, a sale to a lessee during or at the end of the lease, and buses and commercial vehicles unless the customer is an individual obtaining it for personal or family use. Passing it to the buyer is optional. It cannot ride above an advertised price, because section 36(7) of O. Reg. 333/08 makes that price the total including "fees, levies and taxes". One dealer was fined for adding it on top.

How do I check whether a seller is a registered dealer?

Use OMVIC's find a dealer or salesperson search. It takes a dealership's business or legal name and city, or a salesperson's name and city, and it filters for active registrations and for enforcement history. OMVIC states that the enforcement history shown covers records since January 1, 2010. A seller with several vehicles for sale and no entry in that database is either exempt under section 5 of the MVDA or under O. Reg. 333/08, s. 2(1), or unregistered. Curbsiders sets out what an unregistered seller is.

Does the Compensation Fund cover a private sale or a curbsider?

No. Section 79(1) of O. Reg. 333/08 makes a customer of a registered dealer eligible, and requires that the dealer was a registrant at the time of the trade and that the customer was acting as a consumer. OMVIC's compensation fund page puts it plainly: "Car buyers who buy a vehicle privately do not have access to the fund." A curbsider trades while unregistered, so a purchase from one sits outside the Fund. See Curbsiders for what OMVIC does about them.

What does the Compensation Fund cover, and how much can I claim?

Section 79(3) of O. Reg. 333/08 lists the eligible claims: a deposit the dealer will not refund on an undelivered vehicle, a court judgment the dealer has not paid, a vehicle seized by police or a creditor, an extended warranty or service plan the dealer has not honoured, a refund owed after a contract was cancelled for non-disclosure, and losses tied to a dealer's conviction, bankruptcy or lost registration. Section 83(5) caps total compensation at $45,000. Section 80(1) gives 2 years from the day a claim first qualifies. More in Compensation Fund and the Hurry appeal.

Do I have to renew my registration, and how often?

Yes. Section 17(1) of O. Reg. 333/08 expires a registration on the date shown on the certificate. OMVIC's fee schedule sets the cadence: dealer renewal is annual, salesperson renewal every two years. Section 11(1.1) for dealers and section 13(1.1) for salespersons make the registrar's designated educational requirement a condition of renewal. OMVIC has designated continuing education for renewals dated on or after July 1, 2026. The CPD renewal questions above cover who has to sit it, the pass mark and the fee, and the CPD page covers the cycle in full.

Buying from an Ontario dealer 21 questions

All-in pricing, contracts, disclosure, complaints and what a buyer can undo.

What can legally be added to an all-in advertised price?

In an advertisement placed by one dealer, two things: sales tax, where the advertisement states clearly and prominently that tax is not included, which is the carve-out in section 36(10) of O. Reg. 333/08, and licensing shown as its own line. Everything else goes inside the advertised number. What a dealer can and cannot add to the advertised price lists them.

Can I cancel before I pick up the car?

Signing binds you, not delivery. Every new and used vehicle sale contract carries a prescribed statement, set by section 39(3) of O. Reg. 333/08, saying the contract is final and binding once you have signed it unless the dealer has failed to comply with certain legal obligations. Why there is no cooling-off period, and what there is instead covers deposits and conditions.

Can the dealer change the price or the terms after I signed?

The contract has to be complete before you sign it. Sections 39 and 40 of O. Reg. 333/08 list what a sale contract must contain, including the balance you will be required to pay and an itemised list of every other charge due at delivery. Both sections also require every restriction, limitation and condition imposed on you to be written into the contract. A dealer asking for a different number afterwards is asking you to agree to a new term. If it will not honour the signed terms, file a complaint with OMVIC. The contracts guide has the full list.

Must the dealer give me a copy of the contract when I sign it?

Yes. Section 39(10)(c) of O. Reg. 333/08 covers new vehicles and section 40(9)(c) covers used ones. Both say the dealer shall ensure the purchaser receives a copy of the contract immediately after signing it. An extended warranty contract carries the same rule under section 47(5)(c). Separately, section 4(3) of the Code of Ethics requires the dealer to explain the contract terms, including your financial obligations, before you enter into it. A dealer holding your paperwork until delivery day is meeting neither rule.

Does a safety certificate mean the car is in good condition?

No. Ontario prescribes the wording itself. Under section 40(5) of O. Reg. 333/08, a used vehicle contract that comes with a certificate must print that a safety standards certificate is only an indication that the motor vehicle met certain basic standards of vehicle safety on the date of inspection. The Ministry of Transportation says the same: it is not a warranty or guarantee of the vehicle's condition. A permit showing fit status needs a certificate from an inspection completed within the previous 36 days, under s. 2.0.1(2) of Reg. 628.

Can a dealer sell a car as-is and still give it a safety?

No. Section 40(3) of O. Reg. 333/08 says no registered dealer shall sell a used vehicle as-is to a buyer who is not a dealer if a current safety standards certificate has been issued for that vehicle. It is one or the other. When a car is sold as-is, section 40(2) and the statement prescribed by section 40(6) require the contract to say the vehicle is not represented as being in road worthy condition, and you initial it. OMVIC's as-is guideline asks dealers to carry that wording into the advertisement too.

The car broke down a week after I bought it. What are my options?

Start with the dealer, in writing, with a diagnosis from a licensed mechanic behind it. OMVIC's complaints process page says a dealership is expected to help when drivability is affected in the first 30 days. Section 15 of the Sale of Goods Act implies, on the conditions set out in s. 15, conditions of merchantable quality and fitness for purpose, and OMVIC says a vehicle is not of merchantable quality unless it provides transportation. If the dealer will not resolve it, file an OMVIC complaint, then look at the Compensation Fund or civil court. The sale of goods guide covers the conditions.

What must a dealer tell me before I sign?

Section 42 of O. Reg. 333/08 lists 25 items that go into the contract where they apply. They cover the distance driven and any odometer problem, previous use as a daily rental, taxi, limousine, police or emergency vehicle, fire and flood damage, structural damage, non-working airbags or anti-lock brakes, repairs needed to the engine, transmission, suspension, electrical or air conditioning, total loss and irreparable, salvage or rebuilt branding, a cancelled manufacturer's warranty, theft recovery, trim level, and repair costs from one incident above $3,000. The last item is a catch-all for any other fact a reasonable buyer would want. See the disclosures guide, Bolton Honda and Yorkdale Fine Cars.

What is the 90-day rescission right?

Section 50 of O. Reg. 333/08 lets a buyer who is not a dealer cancel the contract. The main ground is a wrong disclosure on one of four items: the distance driven, previous use as a daily rental, taxi, limousine, police or emergency vehicle, the make, model and model year, or how the vehicle was last classified as irreparable, salvage or rebuilt. Section 50 adds three more grounds tied to past-date odometer statements. You have 90 days from actually receiving the vehicle, and the notice must be in writing. An honest mistake by the dealer is no defence. Distance counts as accurate within the lesser of 5 per cent or 1,000 kilometres. The rescission guide walks through the return.

Does OMVIC get me a refund if I complain?

No. OMVIC's complaints process page says twice that OMVIC cannot compel or order a dealer to cancel a contract, return money, or carry out repairs. What a complaint can do is trigger a review, a written warning, required courses, a referral to the Discipline Tribunal, or charges before the provincial offences court. The money routes are separate: the Motor Vehicle Dealers Compensation Fund, capped at $45,000 per claim under section 83(5) of O. Reg. 333/08, and the civil courts, which the page says a complainant may pursue on their own.

How do I file an OMVIC complaint, and what happens next?

Try the dealer first, in writing, with your bill of sale, diagnostics and correspondence attached. Then file through OMVIC's online complaint form, by email, or by phone. Your identity is not anonymous. An inquiry representative gives guidance first. If the file shows a possible breach it goes to a complaint review specialist, who asks for your paperwork. You then sign an acknowledgement form, which starts the formal stage with a 45-day expected turnaround. The registrar decides what happens at the end. The 2025 annual report has the enforcement volumes.

Is there a lemon law in Ontario?

No. Ontario has no lemon law statute. Five routes exist instead. Section 15 of the Sale of Goods Act implies conditions of merchantable quality and fitness for purpose. Section 50 of O. Reg. 333/08 cancels a contract for a missing or wrong disclosure, within 90 days of delivery. Section 18(1) of the Consumer Protection Act, 2002 rescinds an agreement made after an unfair practice, with damages. The Compensation Fund pays certain losses, up to $45,000. CAMVAP arbitrates manufacturer disputes. None of the five is a general right to hand back a car you regret.

What is CAMVAP, and is it OMVIC?

CAMVAP is the Canadian Motor Vehicle Arbitration Plan. It is not OMVIC. It settles disputes between consumers and vehicle manufacturers about assembly defects or how a new vehicle warranty is applied, through binding arbitration. Your vehicle has to be from the current or four previous model years and to have travelled not more than 160,000 kilometres at the time of the hearing. An arbitrator can order a repair, a buyback on a set formula, or reimbursement of certain costs, and cannot order punitive damages except as the plan allows. There is no charge to the consumer. You can go to CAMVAP or to court, not both. Ontario new vehicle contracts carry a CAMVAP statement, prescribed by section 39(6) of O. Reg. 333/08.

Can I cancel GAP insurance or an extended warranty after signing?

Neither the MVDA nor O. Reg. 333/08 sets a cancellation window for either product. Section 47(4) of O. Reg. 333/08 makes the dealer put all restrictions, limitations and conditions imposed by the warranty seller into the contract, with the price itemised, and section 47(5)(c) makes it hand you a copy immediately after signing. So the contract's cancellation clause governs. One exception: cancelling the vehicle contract under section 50 also cancels the warranty or service plan and refunds it. On GAP, the issuer sits with FSRA; the dealer's conduct in selling it stays with OMVIC. See the Assureway GAP warning and the extended warranty bulletin.

Can a dealer make me finance instead of paying cash?

No rule in the MVDA or O. Reg. 333/08 forces a dealer to accept cash. What is regulated is what the dealer tells you. Section 4(1) of the Code of Ethics requires a registrant to be clear and truthful about the prices and the products connected with the vehicle. Section 4(2) requires every representation to be legal, decent, ethical and truthful, and section 9(2) requires honesty, integrity and fairness. Those sections are what a complaint about that conduct would be measured against. Falsifying the credit application is a separate matter: see the Hritani appeal.

DealerPrep 9 questions

The site, the app, the price, and where the questions come from.

Does it work on iPad?

Yes. The site runs in Safari on iPad like any other browser. The app also installs on iPad and runs the iPhone layout scaled up, with iCloud sync keeping progress, attempts and the revision pool in step between devices. Its deployment target is iOS 18.6, so the device needs to run iOS 18.6 or later.

Will there be an Android version?

There is no Android app. The site itself works in any browser on any phone, which is where the free practice, the study guides and the legislation live. The app is iOS only.

Can I get a refund?

Yes. Lifetime access bought here carries the pass guarantee: sit at least 3 full-length mocks (the 90-minute mock) before your exam date, fail your first OMVIC attempt anyway, and you can claim the whole $59 back within 90 days of buying. Separately, you can change your mind within 7 days of buying and ask for the money back without giving a reason. Both start with an email to [email protected]; the refund page sets out what to write and what happens next. App Store purchases are refunded by Apple, not by us.

Is DealerPrep accessible?

The site is built from plain semantic HTML, so a screen reader meets headings, lists and buttons rather than unlabelled boxes. Every quiz answer and every control can be reached and worked from the keyboard, and the light and dark palettes are set so text holds its contrast in both. We have not yet had a dedicated accessibility audit, so there will be gaps we have not found. If you hit one, email [email protected] and we will prioritise the fix. The iPhone and iPad app is native SwiftUI, so it inherits VoiceOver and Dynamic Type from the system controls it is built on.

Where do DealerPrep's practice questions come from?

Every question is written by us against the public source record: the Motor Vehicle Dealers Act, 2002, the Code of Ethics regulation (O. Reg. 332/08), the General Regulation (O. Reg. 333/08), and current OMVIC bulletins and discipline records. Ontario legislation is reproducible under the Open Government Licence (Ontario). We do not copy OMVIC's certification course manual or any third-party study product; every question is original phrasing tied to a citation a candidate can verify.

How is DealerPrep different from UCDA's free CPD prep?

UCDA's free CPD prep is a member benefit for UCDA dealer members. It is good content and many dealers use it. DealerPrep is independent of UCDA, runs in any browser with no account, and is built for members and non-members alike. The most direct difference: every DealerPrep question links to the exact MVDA section or OMVIC bulletin it tests, so you can drill from a wrong answer straight into the source rule. Neither product replaces OMVIC's REVS assessment on the OMVIC portal, which is the only thing OMVIC grades for CPD.

Is DealerPrep affiliated with OMVIC or Georgian College?

No. DealerPrep is an independent third-party study tool. It is not endorsed by, operated by, or affiliated with OMVIC, the Ministry of Public and Business Service Delivery, or Georgian College.