Terms of use

Who runs DealerPrep

DealerPrep is operated independently in Ontario, Canada. Contact: [email protected].

Study companion, not a credential

DealerPrep is a third-party study tool. It does not issue credentials, certifications, or licenses. The Automotive Certification Course and OMVIC's CPD program are administered by Georgian College and OMVIC respectively, on their own platforms. A pass here is practice, not an official result.

No affiliation

DealerPrep is independent and not affiliated with, endorsed by, or sponsored by OMVIC, the Ministry of Public and Business Service Delivery, Georgian College, or the Automotive Business School of Canada. References to these organisations are nominative, identifying the regulators and the courses this site prepares you for, not claiming any partnership.

Accuracy and updates

We try hard to keep this accurate and up to date, but we are a study site, not a law firm. If something looks wrong, tell us at [email protected] and we will sort it out.

Acceptable use

• Don't scrape, mass-download, or republish the question bank.
• Don't share access to a paid entitlement across accounts.
• Don't attempt to disrupt the service for other users.
• Don't reverse engineer, decompile, or attempt to extract source code, except where this restriction is prohibited by applicable law.

Intellectual property

Question content, explanatory copy, and original commentary on this site and in the app are © DealerPrep. You may use them for personal study only.

Legislation excerpts under /legislation are reproduced under the Open Government Licence (Ontario) from e-Laws. Court and tribunal decisions cited under /compliance are reproduced from CanLII per its Terms of Use s. 4.2 with attribution. OMVIC discipline outcomes and dealer bulletins are summarised in our own words from public regulatory output.

Purchases

Lifetime access on this website is a single payment, not a subscription, and there is nothing to cancel or renew. Our payment provider acts as the merchant of record: it sells the product to you, takes the payment, and handles applicable taxes.

Purchases here come with a pass guarantee and a change-of-mind window. Email us to ask for a refund. The details are on the refund page, and those terms are part of these.

Purchases in the iOS app are separate. They are processed by Apple, refunded through Apple's standard refund process, and their pricing and terms are shown at checkout in the App Store. The pass guarantee does not apply to them; Apple is the seller.

App Store terms

Use of the DealerPrep iOS app is also subject to Apple's standard End User License Agreement, available at apple.com/legal/internet-services/itunes/dev/stdeula. To the extent there is any conflict between these terms and Apple's EULA in respect of the iOS app, these terms govern as between you and DealerPrep, and Apple's EULA governs as between you and Apple. You acknowledge that Apple has no obligation to provide maintenance or support for the app.

Termination

We may suspend or terminate access for users who breach the Acceptable Use rules above, or where required by law. You may stop using DealerPrep at any time; the relevant provisions of these terms (intellectual property, liability, governing law) survive termination.

Liability

DealerPrep is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by law, our total liability for any claim relating to DealerPrep is limited to the greater of (a) the fees you have paid to us in the twelve months before the claim, or (b) CAD $100. We are not liable for indirect, incidental, special, consequential, or punitive damages, including any failed certification or CPD assessment.

Changes to these terms

We may update these terms occasionally. The "Last updated" date at the top of this page reflects the most recent change. Continued use of DealerPrep after a change means you accept the updated terms.

Severability

If any provision of these terms is found unenforceable, the remaining provisions remain in full effect.

Governing law and jurisdiction

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in it. Any disputes will be heard exclusively in the courts located in Ontario.